The approach the solution to employee engagement has been taking is misguided. Ask yourself why engagement numbers are down to 30% levels according to recent Gallup surveys. Harvard Business Review (HBR) recently surveyed 20,000 employees worldwide and half of them feel disrespected by their bosses.
If you’ve ever watched Criminal Minds or countless other shows, you know that it is not the intent of the communicator but the reception/perception of the receiver that determines the message that is communicated. Someone who feels disrespected frequently (by teachers, family, friends, society) will not feel respected because the boss is careful about how he or she communicates. Often, these individuals do not respect themselves so they certainly don’t expect others to respect them. They want it–absolutely they want it. They want someone to come along and give them respect and magically make them feel better. They don’t know that they can’t feel respect until they respect and like themselves. They allow a negative string of self-doubt to tarnish their existence.
Until they respect themselves they can’t feel the respect others show them. Ask anyone you know who has made amazing progress in their life what made the difference for them. They will tell you that it was when they changed their perception about them self. People treat us as we expect to be treated. We give off clues and when we do not respect ourselves we might as well have a neon sign floating above our heads letting others know. It is obvious to anyone who does respect them self. It’s obvious because they know what they are willing to tolerate and what they are not willing to tolerate.
I had my own journey where I went from not feeling worthy and not thinking I was good enough. When I changed my own view of myself, the way everyone else treated me changed. I mean everyone. From bosses/employers, to significant others, my children, my parents, and even the clerk at the grocery store. It felt magical. When I changed me, the non-verbal clues I sent that others read (often unconsciously) changed.
Few people in our society truly feel worthy of self-respect. They have negative voices in their heads constantly criticizing themselves. Or maybe, like me, they were taught they had to earn respect but never given a way to calculate when that task was complete. If you have to “earn it” how do you know when you’ve done accomplished it? I had long since earned a lot of things before I began believing I had earned them. When I changed my belief from “I have to work hard and prove myself before I can have that (respect, executive promotion, six-figure salary, nice house, etc.) to I have earned this and I deserve this, it all came. In the space of two years my entire life changed and all those things I had been striving to prove myself worthy of came quickly and easily.
I’m not special. I’ve seen other people change their beliefs about their self and their life changes, too. I help people make this transition and I see the changes they experience as a result. No, I am not special, but I am worthy. Everyone else is worthy too, but so many just don’t know it.
You have to believe you deserve respect. So many don’t. I wish everyone could learn to respect themselves. You have friends who don’t, maybe you don’t either.
You know the friend, the one who is amazing and inspires you,yet when you compliment they wave your accolades aside as if their accomplishments are nothing or flawed. I’m not talking modesty here. You know him or her. The one who truly does not believe they are worthy of the praise you’ve giving them. That businesses continue attempting to make this about the manager and about changing the manager baffles me. It is the employee who needs to learn they are valuable and worthy of respect so they can actually receive it. Until they do, they have an energetic wall up that blocks them from perceiving the respect they are shown.
Helping employees value and respect themselves will enable them to receive the respect their boss feels toward them. It will also make the bosses respect more authentic because how you treat yourself is usually reflected in how others treat you.
It is possible to decide how you will treat others and treat them that well regardless of how they feel toward themselves but that takes a lot of work and few people consciously make that choice. I saw a video earlier today that reflects how few consciously make that choice. First, a disclaimer, I do not believe that clothes make the person, but in many cases the person who does not respect themselves does not dress well–it is an indicator of how the person perceives him or herself. It’s not always true–sometimes people dress especially well to cover up insecure feelings–but it is true often enough that many people will make assumptions about a person based on their attire. And sometimes, the very secure will dress for comfort because they are not seeking approval from others. Now, for the video:
It’s clear in the literature across the ages, from the greatest thinkers of all time to scientific literature being produced in the best Universities of the 21st Century. You have to respect yourself first.
Working on management has limited returns for employee engagement because it treats a symptom, not the root cause of the problem.
Give employees the knowledge and skills they need to increase their self-respect.